Reported 12 months ago
A netizen recently criticized a travel agency on social media, revealing a series of unprofessional behaviors by the tour guide during an 18-day trip to Switzerland costing 200,000 NTD. The tour guide displayed a lack of familiarity with the itinerary and surroundings, leading to issues like group members getting lost and having to navigate public transportation on their own. Additionally, the guide's inaccurate time management and treatment of elderly participants without proper assistance caused further dissatisfaction among travelers, who expected a professional and enjoyable experience in Switzerland.
Source: YAHOO